FAQs
Browse our knowledge base to get answers
to frequently asked questions.
Most common questions
All Hello Seltzer drink and beverage sales are final. We do not accept returns or exchanges, including for unopened products.
If an item arrives damaged or defective, please contact Customer Support. Do not send the item back unless instructed. Customer Service will review the issue and determine the appropriate resolution.
For more information, please see our Refunds & Returns policy.
Other questions
All Hello Seltzer drink and beverage products, including sale and discounted items, are final sale and cannot be returned or exchanged.
If an item arrives damaged or defective, please contact Customer Support. For details, see our Refunds & Returns policy.
