FAQs

The Hello Seltzer app is great for many reasons, but here are just a few reasons to get our app:

1. Instantly and easily get notifications on your order, including shipping updates, delivery statuses, and more.
2. Get notified about changes or updates about your account.
3. Enjoy in-app exclusive deals, offers, and promotions.

To install the app on an Android, follow these simple steps:

1. Tap the "three dot" icon in the upper right of this browser & select "Add to Home Screen" or "Install App", depending on your Android device or browser.
2. You should now see a new Hello Seltzer application icon on your phone's Home Screen.
3. Open the Hello Seltzer app by tapping the new app icon.
4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
5. That's it! You will now receive valuable push notifications!

To install the app on an iPhone, follow these simple steps:

1. Tap the "Share" icon on this browser & select the "Add to Home Screen" option in the share popup.
2. You should now see a new Hello Seltzer application icon on your phone's Home Screen.
3. Open the Hello Seltzer app by tapping the new app icon.
4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
5. That's it! You will now receive valuable push notifications!

If you enabled the app but are not getting push notifications, please go to your Account, whether on the app or on your browser, and click on Notifications. Once there, ensure you have enabled push notifications for order & shipment updates and/or special in-app offers.

If your push notifications are enabled from your account but they are still not working:

On Android:

1. Open your device's Settings
2. Go to "Notifications & Status Bar" and then "App Notifications"
3. Toggle "Allow Notifications" on Hello Seltzer.

On iPhone:

1. Open your device's Settings.
2. Open Hello Seltzer in the Settings.
3. Tap "Notifications"
4. Toggle "Allow Notifications" on.

Standard shipping (3–5 days) is free within the United States for orders over $99 (excluding Hawaii and Alaska). Orders under $99 incur a $9.99 shipping fee.

Free shipping is available on all subscription orders (excluding Hawaii and Alaska).

Delta 9 THC laws also vary depending on location and product type. In some places, hemp-derived products are permitted under certain limits, while others have stricter rules.

It’s best to review your state’s current laws before buying.

Laws around Delta 8 vary and can change over time. Some states allow it, while others restrict or ban it.

Always check your local regulations before purchasing or consuming.

It’s generally not recommended to combine THC and alcohol, especially if you’re inexperienced with either. The effects can stack in ways that feel stronger or less predictable.

If you choose to mix, go slowly and be mindful of how you’re feeling.

You can, but it’s easy to take more than intended if you don’t wait for the first serving to take effect. It’s usually better to start with one and see how you feel.

Spacing out servings helps you stay in control of the experience.

A common starting point is a low dose, often around 2–5 mg of THC. Starting small helps you understand how your body responds.

Wait before increasing your intake—“start low and go slow” is the safest approach.

Effects typically last a few hours, though this can vary widely from person to person. Lower doses may feel shorter and lighter, while higher amounts can last longer.

Plan your timing accordingly, especially if you have somewhere to be later.

THC drinks are processed through your digestive system, while smoking or vaping works through your lungs. This usually means drinks take longer to kick in but may feel more gradual.

Many people prefer beverages because there’s no smoke, and the experience can feel more measured and predictable.

Most people describe it as a gradual shift in mood and perception, often feeling more relaxed or uplifted. The intensity can vary depending on the dose, your tolerance, and your environment.

Because it’s a beverage, the experience can feel smoother and more social—closer to having a drink than smoking.

They can be, especially when offered in low-dose formats. The ability to sip slowly makes it easier to control how much you consume.

Starting with a low dose and giving it time to take effect helps keep the experience comfortable.

Look for clear THC dosage per serving, total THC per can, and a list of ingredients. Third-party lab testing or QR codes for results are also a good sign of transparency.

Simple, clearly labeled products make it easier to choose the right option for you.

Delta 8 and Delta 9 are both forms of THC, but they can feel slightly different. Delta 9 is typically considered more potent, while Delta 8 is often described as milder.

The actual experience depends on dose, formulation, and your personal tolerance.

Onset time varies, but most people begin to notice effects within 15 minutes to an hour. Factors like metabolism, whether you’ve eaten, and the product itself all play a role.

If you’re new, give it time before having more.

Of course! You can pause your subscription at any time and restart whenever you're ready—without losing your locked-in lifetime price.

If you bought the gift card from your own account, visit your account page's Gift Cards tab. There, you will see any active or inactive gift cards, their balance, and more. Additionally, you can also find your gift card information in your email.

If you received a gift card from someone but can't find them, ask them to follow the steps above and share the gift card's unique code with you. Once you have the code, you can input it at checkout.